Datenschutzerklärung

Last updated: May 22, 2026

We care about your privacy. This policy explains what information we collect when you shop with Ebbs x Flows, how we use it, and the choices you have.

1. What We Collect

We collect only the information needed to run our store and complete your orders, including:

• Contact details (name, email, shipping/billing address)

• Order + payment info (processed securely by Shopify or your chosen payment provider — we never see your full card details)

• Account info (if you create one)

• Shopping activity (items viewed, cart activity, purchases)

• Device + usage info (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Improve your shopping experience

• Send updates or promos (only if you opt in — you can unsubscribe anytime)

• Keep our store secure and prevent fraud

We do not sell your personal information.

3. How Your Information Is Shared

We only share your information with:

• Shopify, who powers our store

• Payment processors (e.g., Shopify Payments, PayPal, etc.)

• Shipping + fulfilment partners

• Service providers that help us run the website or marketing

These partners only use your information to perform services for us.

4. Cookies & Tracking

We use cookies to:

• Keep items in your cart

• Remember your preferences

• Improve site performance

• Show relevant ads (you can opt out anytime)

If your browser sends a Global Privacy Control (GPC) signal, we honour it where required.

5. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold

• Request deletion or correction

• Opt out of marketing or targeted ads

• Download a copy of your data

To make a request, email us at contact@ebbsxflows.com.

6. Children

Our store isn’t intended for children under the age of majority. We don’t knowingly collect data from minors.

7. Data Security & Retention

We use reasonable security measures, but no system is perfect. We keep your information only as long as needed to:

• Complete your orders

• Maintain your account

• Meet legal requirements

8. International Transfers

Because we use Shopify, your information may be processed outside your country. Shopify uses approved legal safeguards for these transfers.

9. Changes to This Policy

We may update this policy from time to time. If we make major changes, we’ll post the updated version here.

10. Contact Us

If you have questions about your privacy or want to exercise your rights:

Email: contact@ebbsxflows.com Data Controller: Ebbs x Flows